Privacy Policy and Terms & Conditions
Privacy Policy
Titan HVAC Supply values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website titanhvacsupply.com and utilize our services.
1. Information We Collect
- Personal Information: When you submit forms on our website or engage with our services, we may collect personal details such as your name, email address, phone number, and service preferences.
- Usage Data: We automatically gather information about your interaction with our website, including IP address, browser type, pages visited, and time spent on the site. This data helps us analyze trends and improve user experience.
- Cookies: Our website uses cookies to enhance functionality and user experience. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We utilize the collected information to:
- Provide and manage our HVAC, plumbing, and electrical services
- Respond to your inquiries and schedule appointments
- Send service updates, promotions, and newsletters (with your consent)
- Analyze website usage to improve our services
- Comply with legal obligations and protect our rights
3. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third-party vendors who assist in delivering our services, subject to confidentiality agreements.
- Legal Authorities: When required by law or to protect our legal rights.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Withdraw consent at any time without affecting the legality of prior processing
To exercise these rights, please contact us at contact@titan-supply.com
6. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
Contacting Us
Phone: +1 (508) 202-1904
Email: contact@titan-supply.com
Mailing Address: 155 New Boston st, Woburn, MA, 01801
Terms & Conditions
By providing your phone number to Titan HVAC Supply, you consent to receive informational text messages related to our services. These may include, but are not limited to, appointment reminders, service updates, and account notifications.
1. Message Frequency
Message frequency may vary depending on your engagement with our services.
2. Fees and Charges
Standard message and data rates may apply as determined by your mobile carrier. We are not responsible for any charges incurred as a result of receiving our text communications.
3. Opt-Out Instructions
You may opt out of receiving text messages at any time by replying STOP to
any message.
Upon receipt of your STOP request, you will no longer receive text
communications from us.
4. Support Instructions
For assistance, reply HELP to any message, or contact us directly at:
Phone: +1 (508) 202-1904
Email: contact@titan-supply.com
5. Privacy
Your personal information will be handled in accordance with our Privacy Policy. We will never sell or share your mobile number or message data with third parties for marketing purposes.
6. Changes to Terms
We reserve the right to modify these Messaging Terms & Conditions at any time. Any updates will be effective upon posting on our website or other official communication channels.
